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Money back


You can, in accordance with French law, to return the product if it does not suit you.


This product is a creative craft handmade no refunds will be accepted for reasons:

- In colors of clothes because they are contractual.

- From characters do not match the choices you have chosen yourself.

- Also the reasons for missed deadlines due to the originating station (strike, or address not given complete or erroneous)


Any order with an address given by the customer incomplete, for which the command would be sent "return to sender" would be re-shipped to the customer's expense.


All orders placed on our website that includes all of the character is always included in a framework he can be called a cancellation or refund request if it was not appropriate.


Only small babies who come to expand an existing family in a "THE S'MOTES" may be sold without the media and the same for pets. The cost including shipping is 7 euro no figures.


The repayment of the latter concerns only the product and do not include shipping

You have a period of 10 days from the date of receipt.


The latter should be returned by registered mail with return receipt.


Any order returned beyond this time 10 days (from date of receipt) will be refunded or canceled.


When an error occurs on the part of society it asks you to return the order to correct it and will refund the original shipping cost to your order, or 5.50 euros repayment join the referral of command.


The reimbursement will take place within 15 days after receipt of your package. You will receive your refund check.